Hey there, lovely Islanders! We totally get it – sometimes things don’t turn out exactly as planned. But hey, no worries, we are here to make sure you are happy with your Okinawa Chic experience.
So, here is the deal: if your product arrives damaged or there is a funky error during manufacturing, we’ve got your back! Just shoot us a message within 30 days of getting your order, and we will sort you out with a replacement or refund. Easy peasy!
Now, we are all about spreading good vibes, but here is the deal: if you accidentally choose the wrong size or color, that one is on you. Unfortunately, we cannot do replacements or refunds for those items. Please be sure to double-check your picks before you hit that buy button! Thank you!
If there is a glitch affecting multiple products with the same design, we might need a quick picture (or even a video) showing all the affected items together. This helps us figure things out faster and get you back to slaying those style goals in no time!
So, there you have it – our friendly refund and returns policy in a nutshell! We are all about making your shopping experience smooth and hassle-free, so if you ever have any questions or concerns, just give us a shout. Happy shopping, beautiful Okinawa Islanders!